Privacy Policy
Last updated: 30 June 2025
This Privacy Policy explains how GNY World Group Ltd (trading as Gem Restaurant) collects, uses, and protects your personal information when you use our services.
Contact Information
Email: info@gemrestaurant.org.uk
Address: GNY World Group Ltd, 265 Upper Street, London, England N1 2UQ, United Kingdom
Quick Overview
What we collect: Name, phone number, email address when you contact us or make bookings
Why we collect it: To provide our services, respond to inquiries, and send marketing communications (with your consent)
Who we share with: Generally no one, except in specific business situations
Your rights: You can access, update, delete your data, and opt out of marketing at any time
Data retention: We keep your information for up to 1 year maximum
1. Information We Collect
Information You Provide
When you contact us, make a booking, or use our services, we may collect:
Your name
Phone number
Email address
Note: We do not collect sensitive personal information such as racial origin, sexual orientation, or religious beliefs.
Information Collected Automatically
When you visit our website, we automatically collect:
IP address
Browser type and device information
Location data (general area based on IP)
Usage data (pages visited, time spent, actions taken)
This technical information helps us maintain website security and improve our services.
2. How We Use Your Information
We process your personal information to:
Provide services: Respond to inquiries and booking requests
Customer support: Solve any issues you may have
Marketing: Send newsletters and promotional communications (only with your consent)
Website operation: Maintain security, prevent fraud, and analyze usage
3. Information Sharing
We generally do not share your personal information with third parties, except:
Business transfers: If we sell or merge our business
Legal requirements: When required by law
Service providers: Google Analytics for website analytics (you can opt out at https://tools.google.com/dlpage/gaoptout)
4. Cookies and Tracking
We use cookies and similar technologies to:
Maintain website functionality
Remember your preferences
Analyze website usage through Google Analytics
Provide targeted advertising
Managing cookies: You can control cookies through your browser settings. For detailed information, visit our Cookie Notice at https://gemrestaurant.org.uk/privacy-cookies/
5. Data Security and Retention
Security
We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.
Retention
We keep your personal information for a maximum of 1 year
Information is deleted when no longer needed for business purposes
Some data may be retained longer if required by law
6. Your Privacy Rights
You have the right to:
Access your personal data
Correct inaccurate information
Delete your personal data
Withdraw consent for processing
Opt out of marketing communications
How to Exercise Your Rights
Email us: info@gemrestaurant.org.uk
Marketing opt-out: Click unsubscribe in emails or reply “STOP” to SMS
Data requests: Submit a data subject access request
7. Age Restrictions
We do not knowingly collect information from anyone under 18 years old. If we discover we have collected such information, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.
8. Policy Updates
We may update this Privacy Policy occasionally. We will notify you of significant changes by:
Updating the “Last updated” date
Posting prominent notices on our website
Sending direct notifications for material changes
9. Contact Us
Questions about this Privacy Policy? Contact us:
Email: info@gemrestaurant.org.uk
Post: GNY World Group Ltd, 265 Upper Street, London, England N1 2UQ, United Kingdom
This policy ensures compliance with applicable data protection laws while keeping your information secure and giving you control over your personal data.